PC Contact
The fastest way to reach us is email:
What to write about
- A mistake on a page — tell us the page address and what looks wrong. Corrections are our favourite emails.
- An error code we have not covered — send the exact code and the exact words on your screen, and we will add it to the list.
- A warning you are not sure about — describe what it says and how it appeared, or run the Warning Checker first.
Please never send: passwords, PINs, BitLocker recovery keys, verification codes, bank or card details — to us or to anyone who emails you asking for them. We will never ask for them, and no real support service needs them by email.
What we cannot do
We publish guides; we do not offer one-to-one technical support, remote access, or repairs, and we cannot recover a Microsoft account for you — only Microsoft can do that, through the steps in our Locked Out category. If your PC problem is urgent and the guides here do not solve it, a reputable local repair shop is the safest next step.
We read everything and reply to most messages within a few working days.